Privacy Policy
Effective Date: 01.06.2025
EraseMe Ltd (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website www.eraseme.co.uk (“Website”) and services.
By using our Website and services, you consent to the collection and processing of your personal data as described in this policy.
1. Data Controller
EraseMe Ltd is the data controller responsible for your personal data.
Email: privacy@eraseme.co.uk
Email: privacy@eraseme.co.uk
2. Personal Data We Collect
We collect personal data necessary to provide our data erasure and monitoring services, including but not limited to:
- Identity Data: Name, date of birth, identification details.
- Contact Data: Email address, postal address, phone number.
- Request Data: Details regarding the data erasure or data subject access requests you submit.
- Payment Data: Billing and payment information when you purchase services.
- Technical Data: IP address, browser type, device information, and usage data collected through cookies and similar technologies.
- Subscription Data: For clients subscribing to our monitoring service, data related to your online presence and alerts.
3. How We Use Your Personal Data
We process your personal data for the following purposes:
- To provide, manage, and improve our services.
- To submit data erasure and other requests on your behalf.
- To communicate with you about your requests, account, or our services.
- To process payments and prevent fraud.
- To comply with legal and regulatory obligations.
- To monitor and analyze usage to enhance your experience.
- To notify you of changes to our services or Terms.
4. Legal Basis for Processing
Our processing is based on the following legal grounds:
- Performance of a contract: Processing is necessary to provide the service you requested.
- Consent: Where you have given explicit consent for specific processing activities, such as marketing communications.
- Legal obligation: Compliance with laws and regulatory requirements.
- Legitimate interests: Processing for fraud prevention, service improvement, and security purposes, balanced against your rights and interests.
5. Sharing Your Personal Data
We do not sell or rent your personal data. We share your data only as necessary to:
- Submit your data erasure or access requests to relevant third-party data controllers.
- Process payments via secure payment gateways.
- Comply with legal requests from authorities or regulatory bodies.
- Engage trusted service providers who assist us (e.g., IT support, analytics) under strict confidentiality and data protection agreements.
6. International Transfers
Your data may be transferred and stored outside the European Economic Area (EEA), where data protection laws may differ. We ensure appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your data consistent with GDPR requirements.
7. Data Retention
We retain your personal data only as long as necessary to provide our services and comply with legal obligations. Specifically:
- Your data will be deleted or anonymized promptly after completion of your requests and after we send you final confirmation, unless otherwise required or agreed.
- Payment information is retained in accordance with financial regulations.
8. Your Rights
Under data protection laws, you have rights including:
- Right to access: Obtain a copy of your personal data we hold.
- Right to rectification: Correct inaccurate or incomplete data.
- Right to erasure: Request deletion of your data, subject to legal exceptions.
- Right to restrict processing: Limit how we use your data.
- Right to data portability: Receive your data in a portable format.
- Right to object: Object to processing based on legitimate interests or direct marketing.
- Right to withdraw consent: Where processing is based on your consent.
To exercise your rights, contact us at privacy@eraseme.co.uk. We will respond within applicable legal timeframes.
9. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to enhance your experience, analyze usage, and provide relevant content.
You can manage your cookie preferences through your browser settings. For detailed information, please see our Cookie Policy.
10. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or alteration. These include encryption, secure servers, access controls, and regular security reviews.
While we strive to protect your data, no method of transmission or storage is completely secure. We cannot guarantee absolute security.
11. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our Website with a revised effective date.
13. Contact Us
If you have questions, concerns, or complaints about our data practices or this Privacy Policy, please contact:
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) or relevant data protection authority.
By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
